Support Policy Page

Customer Support Policy – Bloom Cares

At Bloom Cares, we are committed to providing timely and effective support to all our customers, partners, and Bloomy Saathi members.

? Availability:

Our Customer Support Team is available 24x7, including weekends and holidays.

We ensure every customer query is acknowledged and resolved as quickly as possible.

? Support Channels:

You can reach us through any of the following methods:

Phone Support: [Your Support Number] (Available 24x7)

Email: support@bloomcares.in

WhatsApp Chat Support: [Your WhatsApp Number]

Website Chatbot: Instant help available on our website home page

Social Media Messaging: Facebook, Instagram @BloomCaresIndia

⏱️ Response Time Commitment:

Phone / WhatsApp / Chat: Immediate to under 10 minutes

Email: Within 4 to 6 hours

Complaints / Returns / Escalations: Resolved within 24 to 48 hours

? Who Can Reach Out?

End Customers (product-related queries, order help)

Bloomy Saathi Partners (incentive, training, ID issues)

Franchisees / Retailers (stock, support, delivery, returns)

? Our Promise:

We are not just a company, we are a family. Every customer or partner is important to us.

We listen. We help. We care. ?

? For any support:90241-33303 us or WhatsApp at [Your Helpline Number]

? Visit: www.bloomcares.in